Shipping & Returns
Austria | Delivery Time: 1-3 Days | Free
EU & UK | Delivery Time: 2-5 Days | 12€
Worldwide | Delivery Time: 4-10 Days | 25€
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you have to contact us via mail to firstname.lastname@example.org. We’ll then send you a return form for you to fill out and instructions on how and where to send your package. Please bear in mind that the customer has to cover the shipping cost for returns. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.