FAQs

1. General

1.1 Do you have a physical store?

Yes we do! We invite you to thrift in our 2 stores @Neubaugasse 54, 1070 Wien. 

Opening hours:

Mo-Th 10-19h & 13-19h

Friday 10-19h

Saturday 10-18h

1.2 Can I bring by my old clothes?

No, unfortunately we don't buy or take donations from private persons.

2. Products

2.1 When can I expected new products on your webstore?

To stay up to date on new products & drops, you can follow us on Instagram here.

2.2 Do you accept returns?

Of course! You can return items ordered from us, as regulated by austrian law, within 14 days after you have received the product.

As a small company we can't compete with industry giants in terms of logistics & shipping. For this reason we kindly ask for the customer to cover the cost of the return shipment. We try our best to describe and display the condition of all of our items accordingly and point out any flaws.

Thank you for understanding! :)

2.3 When will my order be shipped?

Our packages are ready to ship within 2-3 business days and are always sent out with a tracking number, so you are always up-to-date with your order!